How does the Meat N' Bone rewards program work?

Customers earn 1 point per dollar spent on eligible purchases. Points can be redeemed for discounts, exclusive products, or experiences. Members progress through four tiers—Insider, Grill Master, Butcher's Table, and Chef's Table—each unlocking additional perks such as shipping upgrades, gift cards, and priority fulfillment.

What benefits do higher-tier members receive?

Higher tiers like Butcher's Table (VIP) and Chef's Table (VVIP) offer concierge service, complimentary shipping upgrades, exclusive product drops, restaurant discounts (10% off), swag discounts (20% off), bi-yearly gift cards ($75-$100), and access to exclusive tastings and events. Chef's Table is invitation-only and includes a private hotline and 15% Grill Master service discount.

Can I pay to join a higher tier or do I need to qualify?

Most tiers are achieved through spending and order history. However, you can subscribe to a tier directly instead of waiting to qualify, and you can cancel anytime. The top Chef's Table tier is invitation-only and cannot be purchased directly.

What types of products can I purchase?

Meat N' Bone offers a curated selection including A5 Japanese Wagyu, USDA Prime and G1 Certified beef, dry-aged beef, grass-fed beef, Ibérico pork, heritage pork, whole pigs, poultry, lamb, seafood (salmon, tuna, shellfish, sushi-grade), game meats (bison, elk, venison, wild boar), gourmet sausages, and specialty items. Gift cards and subscriptions are also available.

How can I get help or support?

Support is available via email at orders@meatnbone.com or by calling/texting (877) 448-6328. Members receive priority customer service based on their tier level. You can also open a help ticket through the website or access the FAQ section.

When do points appear in my account?

Points post to your account after your order ships or is picked up in-boutique. Bonuses may apply during promotional periods or for select products.

Meat N' Bone's rewards program does not expire points, allowing members to accumulate and redeem them at their convenience.

Do in-boutique purchases count toward rewards?

Yes, in-boutique purchases count toward your rewards points and tier qualification. Points accrue automatically with every eligible purchase made online or in-store.

How do I join the Meat N' Bone rewards program?

Joining is free. You can register at meatnbone.com/account/register or sign in if you already have an account at meatnbone.com/account/login. Once registered, you automatically become an Insider member and begin earning points on eligible purchases.

What is the difference between the four reward tiers?

Insider (Free): Earn points, member-only promos, birthday treat, early access. Grill Master (Gold): Top 25% of customers; adds 5% Grill Master discount, 20% swag discount, 10% restaurant perks, bi-yearly 15% coupon. Butcher's Table (VIP): Top spenders; adds concierge hotline, priority fulfillment, complimentary insured shipments, $75 bi-yearly gift card, 10% Grill Master discount. Chef's Table (VVIP): Invitation-only; includes all VIP benefits plus private product drops, 15% Grill Master discount, $100 bi-yearly gift card, exclusive tastings.

Join the Meat N' Bone Rewards Program for Exclusive Benefits!

Q: Can Insiders upgrade shipping or insure their order?

Yes, all members including Insiders can add optional shipping insurance and request expedited shipping upgrades at checkout. Higher tiers may receive complimentary shipping upgrades or insured shipments as part of their membership benefits.

LOYALTY, THE BUTCHER WAY

Earn points. Climb tiers. Get premium perks.

Every order moves you closer to insider drops, priority perks, and chef-level rewards across Meat N’ Bone, The Wagyu Bar & The Wagyu House.

Join free Sign in

Insured shipments

Shipping upgrades

Member coupons

Shop
Order your favorite cuts, experiences, and gear online or in-boutique.
Earn Points
Points accrue automatically with every eligible purchase.
Redeem
Turn points into dollars off, exclusive products, or experiences.

Prefer a shortcut? You can subscribe to a tier instead of waiting to qualify. Cancel anytime.

Chef’s Table (VVIP)

Limited VVIP

Concierge hotline
Private & rare product drops
Complimentary shipping upgrades
Priority Fulfillment (Ships first)
Restaurant perks (10% off)
Grill Master service discount (15%)
+10% off on Friends & Family Sale
Exclusive tastings & tickets access
Bi-yearly $100 gift card
Swag discount (20%)
Birthday treat
All orders insured

Butcher's Table (VIP)

Top spenders

Early access to drops
Priority fulfillment (Ships first)
Complimentary insured shipments
Restaurant perks (10% off)
Swag discount (20%)
Grill Master service discount (10%)
+10% off on Friends & Family Sale
Bi-yearly $75 gift card
Exclusive tastings & tickets access
Concierge hotline
Birthday treat
All Orders Insured

Grill Master (Gold)

Top 25% of customers

Grill Master service discount (5%)
Swag discount (20%)
Restaurant perks (10% off)
+5% off on Friends & Family Sale
Bi-yearly 15% coupon
Quarterly special offers
Birthday treat

Insider

Free

Earn points on every purchase
Optional shipping insurance & upgrades available at checkout
Member-only promos & coupons
Birthday treat
Early access, first dibs to products
Priority Customer service access

Benefit	Chef’s Table (VVIP)	Butcher’s Table (VIP)	Grill Master (Gold)
Earn points
Concierge hotline
Priority fulfillment
Complimentary shipping upgrades
Bi-yearly gift card	$100	$75	15% Coupon
Grill Master service discount	15%	10%	5%
Swag discount	20%	20%	20%
Restaurant perks	10% off	10% off	10% off
Friends & Family sale access additional discounts
Priority support
Complimentary insured shipments

Checks indicate included/complimentary benefits for that tier. All members can choose add-ons like shipping insurance or expedited shipping at checkout - higher tiers may receive these automatically or at a discount. Some items (e.g., Friends & Family, gift cards) may have limited availability by location/date.

Earning points
- Earn on eligible purchases before tax & shipping.
- Bonuses may apply during promos or for select products.
- Points post after order ships or is picked up.
Redeeming rewards
- Redeem at checkout for $ off or exclusive items.
- All members can add insured shipping or request faster delivery; some tiers receive these complimentary.
- Some perks are automatic (e.g., shipping upgrades)..