• Due to the perishable nature of the product, we cannot accept returned merchandise.
  • Since all Meat and Bone deliveries are fresh and perishable, you must contact us immediately in order to evaluate a refund.
  • We will not issue a refund to anyone’s credit card who refuses a delivery or in any way attempts to return a shipment.
  • Please check all addresses carefully. Damage due to incorrect or incomplete shipping addresses voids our guarantee so please be sure to double-check addresses.
  • The customer will then be responsible for the charges of a new order.
  • If we are to process a refund or return for any reason we will require the original order back at the expense of the customer...

You can always contact our customer service department at